If you are unsure about your username:
- Either: install Cosima, then go to: Help - Licensing Cosima... and read off your username
- Or: type "set username" into a command shell (Win+R, then "cmd")

For further assist, please mail.

Right of cancellation:
The customer has the unconditioned right of cancelling the
order up to the time, when the license key has been
sended. For declaration an order cancellation it is
sufficient to send an email to cosima@herbig-3d.de.
So far payed money will be payed back without any reduces.
Only the bank fees (e.g. PayPal fees) have to be carried
by the customer. Because a customer specifically build
license key cannot given back from it's nature,
an order cancelling is not possibly after the moment
of sending the license keys.

After reception of your order you get a confirmation with details of the payment
transactions, normally not later than 24h, at latest after 2 days.